Delivers scalable ICT Solutions and cutting-edge analytics by leveraging 10+ years of ICT Smart City Expertise.
Smart City Project Management | Smart Services Implementation | ICT Design | IT Transformation | Big Data Analysis
Smarty City Project Lifecycle
Urban Environment Design Principles
Sustainability in ICT
IT Vendor & Contract Management
ICT Strategy Consultancy
Digital Master Plans
Big Data Analytics
IoT Impact Management
Helping to Achieve Digital Campus Vision
IT Service Management Consultancy
Digital Strategy Consultancy for Cities and Organisations
Established, documented, and maintained standards and procedures for all IT Infrastructure services and operations. Manage Service Delivery to end-users with hardware and software problems via Service Desk, phone, and email All IT Services like e-learning Services. Maintaining the ITIL framework in every stage of IT Operation and IT projects, including the design and deployment of new IT systems and services.
· Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs by incorporating IBM Enterprise Design Thinking Framewok.
· Provide input and expertise to the Enterprise Architecture, IT Planning, and Budgeting, and Contract Management functions to identify investment needs for future upgrades to the IT Infrastructure.
· Assess vendors and develop test strategies for new hardware and software Troubleshoot hardware and software issues related to internal IT.